Architectural Firm and a Mobile Workforce

Snapshot

The ability to support a highly mobile workforce in the office, and on the jobsite with access to critical job management programs and tools. Any disruption to management systems could delay large budget projects at a high expense to the firm’s clients and contactors.

Challenge

By identifying the key areas that could impact business performance, and managing these areas from a risk and service perspective, Prospera helped the firm get ready to handle growth today and tomorrow

Solution

Prospera worked with the management team to identify key individuals, servers, and processes to build a support solution that protected business processes from a single point of failure

• ProsperaOne email with a 100% uptime guarantee
• ProsperaOne Backup protects servers from a failure, with Prospera’s ability to virtualize failed servers
• Dedicated training of the Prospera support team in the firms Line of Business applications
• Additional VIP’s for expedited support for key decision makers

“When we’re dependant on technology to do our job, we depend on Prospera!”

– James Williamson