Of all the solutions we can assist your company, taking a hold of all of your IT needs and responsibilities may offer the most logical first step. Integrating to your specific business needs still requires your continuous involvement and such a partnership will not eliminate the need for other outside vendors’ solutions.

But we ARE able to give continuous support for your servers, your workstations and, most importantly, your users and your application infrastructure. Using our internal infrastructure, we are able to extend monitoring and support into your organization. We leverage advanced tools and enhanced communication to ensure that your applications are secure and available, and that your users have an efficient and effective method for getting their issues quickly resolved.

Where it makes sense, we are also able to provide off-site servers from our Time Warner Telecom Network Operations Center, either for Disaster Recovery or to better serve remote users. And to round out our total outsourced services, we provide a Windows SharePoint-based user and administrative support portal. This web-based tool gives all users easy access to help at any level.

What’s more, we are able to provide consulting and test platforms for Line of Business applications. This allows you to focus on the “sharp edge” of what IT is able to deliver for your organization – business integrated IT solutions – and leaves the network infrastructure – the delivery mechanism – to us at Prospera.