Challenges Facing Your Business Today

Your small or medium business faces a new global economy, meaning your competition can be across the street or across an ocean.  Your customers are more selective than ever, but being challenged themselves they are eager to partner with the right company to get what they want.  For you, that means being available to them with the information they want, when they want it - from marketing and sales to accounting and customer service.

You've gotten this far, but performance improvement is a constant challenge.  From your IT systems, you need availability, reliability and security just to begin with (after which comes the applications that actually support your business functions).  And with limited financial resources your IT services provider, be they internal or external, is constantly confronted with issues that are difficult to overcome with the most robust budget.

From Reactive to Proactive System Support

With certain basic support packages and options, Prospera provides a remote monitoring connection into your network in order to minimize any interruptions due to support or server administration.

Prospera’s ProMonitor service includes fully integrated network, systems, application and security monitoring. Critical IT information is accessed via a Web-based Dashboard. Your ProMonitor service provides complete remote software administration, upgrades and maintenance, enabling you to spend your time on more strategic business initiatives.

ProMonitor's Web-based dashboard is designed to replicate the way in which an IT organization would approach standard network management tasks, providing a unified view of IT fault, asset, performance and security information across your networks, systems and applications. Menus are extremely easy-to-navigate and a powerful report writer enables you to instantly generate reports on a variety of performance metrics for selected devices and time periods.